ji96 Privacy Policy

1. Who We Are

ji96 is an online casino and sports betting platform operating at ji96.net, serving Filipino players across the Philippines — including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. In this Privacy Policy, references to "ji96," "we," "us," or "our" refer to the ji96 platform and its operating entity. References to "you" or "your" refer to any individual who accesses or uses the ji96 platform.

ji96 is committed to protecting the privacy and personal data of all players. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).

2. Information We Collect

2.1 Information You Provide Directly

When you register for a ji96 account, use our services, or contact our support team, we may collect the following categories of personal information:

• Identity Information: Full legal name, date of birth, nationality, and gender.
• Contact Information: Email address, Philippine mobile number, and residential address.
• Identity Verification Documents: Government-issued ID (e.g., PhilSys ID, passport, driver's license, UMID), selfie photographs, and proof of address documents submitted during KYC verification.
• Financial Information: Payment method details (e.g., GCash account number, bank account details for BPI, BDO, or Metrobank), deposit and withdrawal history, and transaction records.
• Account Credentials: Username and encrypted password.
• Communications: Records of your interactions with ji96 customer support, including live chat transcripts and email correspondence.

2.2 Information Collected Automatically

When you access and use the ji96 platform, we automatically collect certain technical and usage data, including:

• Device Information: Device type, operating system, browser type and version, and unique device identifiers.
• Log Data: IP address, access timestamps, pages visited, features used, and referring URLs.
• Geolocation Data: Approximate location derived from your IP address, used to verify jurisdictional eligibility.
• Gaming Activity: Game history, bet amounts, wagering patterns, session duration, and bonus usage.
• Cookie Data: Information collected through cookies and similar tracking technologies, as described in Section 7 of this Policy.

2.3 Information from Third Parties

ji96 may receive personal information about you from third-party sources, including identity verification service providers, payment processors, fraud prevention agencies, and publicly available databases, where permitted by applicable law. This information is used to verify your identity, prevent fraud, and comply with our regulatory obligations.

3. How We Use Your Information

ji96 uses the personal data we collect for the following purposes:

4. Legal Basis for Processing

ji96 processes your personal data on the following legal bases, as recognized under the Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing is necessary to perform the contract between you and ji96 — specifically, to operate your account, process transactions, and deliver the services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering laws, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for ji96's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: Where required by law, ji96 will seek your explicit consent before processing your personal data for specific purposes, such as sending marketing communications. You may withdraw your consent at any time.

5. Sharing Your Information

ji96 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist ji96 in verifying player identities and screening for financial crime risks.
• Game Software Providers: Licensed game developers and live dealer studios whose software powers the games available on the ji96 platform.
• IT and Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who support the operation of the ji96 platform.
• Regulatory and Law Enforcement Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other government bodies, where disclosure is required by law or regulation.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, where necessary for the operation of ji96's business.

All third parties with whom ji96 shares personal data are required to handle that data in accordance with applicable privacy laws and to implement appropriate security measures.

6. Data Retention

ji96 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. In particular:

• Account and identity verification records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for a period of three (3) years from the date of the interaction.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with applicable consent requirements.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, ji96 will securely delete or anonymize that data.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the ji96 platform. They allow ji96 to recognize your device, remember your preferences , and collect information about how you use the platform.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of the ji96 platform, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience on ji96.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the ji96 platform, helping us identify areas for improvement and measure the effectiveness of new features.
• Marketing Cookies: Used to deliver relevant promotional content about ji96 bonuses and offers. These are only placed where you have provided consent.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the ji96 platform and prevent you from accessing certain features, including your account and the cashier.

8. Security of Your Data

ji96 takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ji96 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized ji96 personnel can access personal data, on a need-to-know basis.
• Regular security assessments, vulnerability testing, and monitoring of our systems for suspicious activity.
• Staff training on data protection obligations and information security best practices.

While ji96 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, ji96 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights and Choices

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by ji96:

• Right to Be Informed: You have the right to be informed about how ji96 collects and processes your personal data, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data ji96 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data ji96 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ji96's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe ji96 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact the ji96 support team via live chat or by emailing [email protected]. ji96 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children and Minors

The ji96 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations. ji96 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the ji96 platform, please contact our support team immediately via live chat so we can investigate and take appropriate action.

11. Third-Party Links

The ji96 platform may contain references to third-party services, such as payment processors and game software providers. This Privacy Policy applies solely to the ji96 platform and does not cover the privacy practices of any third-party services. ji96 is not responsible for the privacy practices or content of third-party platforms. We encourage you to review the privacy policies of any third-party services you use in connection with your ji96 account.

12. Changes to This Policy

ji96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, ji96 will notify players via a prominent notice on the platform or by email to the address registered on your account. The updated Privacy Policy will take effect from the date of publication.

Your continued use of the ji96 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how ji96 protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ji96 handles your personal data, please reach out to our support team. We are available 24/7 via live chat on the ji96 platform. You may also contact us by email at [email protected] — please note this address is for informational display only and is not a clickable link.

For formal data privacy complaints or concerns, you may also contact the National Privacy Commission of the Philippines through their official channels.

This Privacy Policy was last reviewed and updated in May 2026.